{"id":4341,"date":"2024-07-30T11:55:21","date_gmt":"2024-07-30T11:55:21","guid":{"rendered":"https:\/\/www.waldwelt-allgaeu.de\/faq-frequently-asked-questions\/"},"modified":"2025-06-30T14:14:34","modified_gmt":"2025-06-30T14:14:34","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.waldwelt-allgaeu.de\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ – frequently asked questions"},"content":{"rendered":"\n

Arrival<\/h2>\n\n
\n
\n
\n \n Where can I find the Waldwelt Skywalk Allg\u00e4u? <\/span>\n <\/div>\n
\n
\n

The treetop walk is located in Scheidegg in the Allg\u00e4u region, very close to Lake Constance. Thanks to its location, it offers a breathtaking view of the Alpine foothills, the Allg\u00e4u Alps and Lake Constance. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Where do I park? <\/span>\n <\/div>\n
\n
\n

In our central parking area, below the Waldwelt. We can already reveal this much: the walk to the entrance of our adventure park alone is an experience. Visitors with a disabled pass can park directly at the entrance. Just as an aside: our treetop walk is barrier-free, so people with walking difficulties or baby carriages can also enjoy the best views from above. <\/p>\n

Our parking lot is chargeable. Please take a ticket when entering our parking lot. <\/p>\n

Parking rates:
\n<\/strong>up to 30 minutes: free
\nup to 60 minutes: \u20ac 3.00
\neach additional hour or part thereof: \u20ac 1.00 <\/p>\n

Please pay the parking fees at the machine when you leave the parking lot <\/strong>. <\/p>\n

There are a limited number of parking spaces for wheelchair users and people with walking difficulties directly at the entrance area. A separate driveway leads across the adjacent hospital grounds. <\/p>\n

You can also use the paved path behind the public toilets (on the clinic grounds) with baby carriages and wheelchairs.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div><\/div>\n\n

Your visit<\/h2>\n\n
\n
\n
\n \n What is a treetop walk anyway? <\/span>\n <\/div>\n
\n
\n

Our treetop walk is a suspension bridge construction. You can enjoy a bird’s eye view of the forest, because up here, around 20 to 25 meters above the ground, there are wonderful views, a new perspective on the forest habitat and adventures in everyday life. At various stations, you will find information and interesting facts about the Plenterwald, the flora and fauna, the construction and the weather. The very brave can climb to the highest point: the observation tower is 40 meters high. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n What will the weather be like? <\/span>\n <\/div>\n
\n
\n

You can find the current weather forecast at webcam-livestream.at<\/a> – or check out the current situation on site via our live webcams.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Is there a W-LAN hotspot in front of the ticket offices or in the parking lot? <\/span>\n <\/div>\n
\n
\n

Yes, we offer you free W-LAN. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Can I visit the Waldwelt in any weather? <\/span>\n <\/div>\n
\n
\n

Absolutely, we are open whatever the weather. What many people don’t know: Real fans of Waldwelt love to visit us when the weather is bad. That’s when it’s the perfect destination for families! It splashes, it seesaws, it bounces – the fresh air is good for you and trees exude particularly healthy substances in bad weather. So: put on your muddy pants, get out and enjoy the rain. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n How much time do I need for the treetop walk? <\/span>\n <\/div>\n
\n
\n

That basically depends on how long you want to enjoy the view. The trail is 540 meters long and takes around 20 to 30 minutes on average to explore. Those looking for adventure and adrenaline can choose the alternative descent via the net tunnel. What exactly is a net tunnel? Visit us and explore for yourself … <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Are dogs allowed in the park? <\/span>\n <\/div>\n
\n
\n

Yes, dogs are welcome here and are allowed in the park on a lead. While you are out and about on our treetop walk, your dog can wait for you in one of our shaded dog kennels. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n How long can I stay at the Waldwelt? <\/span>\n <\/div>\n
\n
\n

Regardless of the admission time, you can explore the Waldwelt and the Skywalk until the park closes at 6 pm. Last admission is at 5 pm. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Can I use all the attractions at the Waldwelt? <\/span>\n <\/div>\n
\n
\n

Of course! Please note that some of the attractions may not be open in winter, depending on the snow conditions. A magical winter program awaits you from Friday, 15 November 2024 to Sunday, 26 January 2025. You can find more information under “Events” <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div><\/div>\n\n

Tickets<\/h2>\n\n
\n
\n
\n \n Can I buy single tickets and annual tickets for Waldwelt on site? <\/span>\n <\/div>\n
\n
\n

Tickets can be purchased on site.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Can online tickets be canceled? <\/span>\n <\/div>\n
\n
\n

Unfortunately not, the date selected at the time of purchase is binding and cannot be canceled.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n I have the Bodensee Card PLUS or the VIELCARD. Do I also need an online ticket? <\/span>\n <\/div>\n
\n
\n

As a Bodensee Card PLUS or VIELCARD holder, you do not need an online ticket. Tickets are validated and registered directly at the ticket office on site. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n \n

\n
\n \n Do I have to print out my online ticket at home or can it also be scanned from my smartphone? <\/span>\n <\/div>\n
\n
\n

We can scan both printed tickets or tickets on your smartphone. We like to recommend not printing the ticket \u2013 for the sake of the environment. <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div><\/div>\n\n

Sales & Companies<\/h2>\n\n
\n

<\/p>\n\n\n\n

\n
\n \n How and when do I reach the sales department? <\/span>\n <\/div>\n
\n
\n

You can reach our sales department from Monday to Thursday between 9.00 and 16.00, on Friday from 9.00 to 12.00. Or you can send us an e-mail to event@waldwelt-allgaeu.de <\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div><\/div>\n\n

\n\n
<\/div>\n
<\/div>\n \n<\/div>\n\n

Any questions?<\/h2>\n
\n
\n \n <\/div>\n \n
\n\n \"Contact\n\n \n

Contact our team<\/h3>\n

\n <\/p>\n

\n <\/svg><\/span> +498381 – 9120291<\/a>\n   <\/span>\n <\/svg><\/span> event@waldwelt-allgaeu.de<\/a>\n <\/p>\n\n

We are available for you Monday to Thursday from 09:00 – 16:00; Friday from 09:00 – 12:00. <\/p> <\/div>\n<\/div>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

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